Privacy Policy
This policy explains how Tamara's collects and uses personal information when you visit tamarascollect.com, create an account, contact us or place an order.
1. Information we collect
We may collect your name, email address, telephone number, billing and delivery address, order history, account details, messages to us, and technical information such as device, browser, IP address and cookie data.
2. How we use information
- To process, deliver and support orders.
- To manage your account and respond to enquiries.
- To prevent fraud and keep the site secure.
- To improve products, services and site performance.
- To send marketing only where you have requested it or where the law permits.
- To meet tax, accounting and other legal obligations.
3. Payments
Payments are handled by secure payment providers. They receive the information needed to authorise your payment. Tamara's does not store full payment-card numbers.
4. Cookies
We use essential cookies for features such as the cart, checkout and account login. We may also use analytics or marketing cookies where permitted. You can control non-essential cookies through the cookie settings shown on the site and through your browser.
5. Sharing information
We share personal information only when needed with service providers such as payment processors, delivery partners, website hosting, analytics, customer support and professional advisers. We may also disclose information when required by law. We do not sell personal information.
6. International processing
Some service providers may process information outside Georgia. Where this happens, we use appropriate contractual or legal safeguards for the transfer.
7. Retention and security
We retain information only for as long as needed for the purposes above and applicable legal requirements. We use reasonable technical and organisational measures to protect it, although no online service can guarantee absolute security.
8. Your choices and rights
Depending on applicable law, you may ask to access, correct, delete or restrict the use of your personal information, object to certain processing, or withdraw consent. You may unsubscribe from marketing at any time. We may need to verify your identity before completing a request.
9. Children
Our store is not directed to children, and we do not knowingly collect personal information from children without appropriate authorisation.
10. Changes and contact
We may update this policy when our services or legal obligations change. For privacy questions or requests, email info@tamarascollect.com.